Privacy Policy (Individuals)

Addressya is built with the individual user at the centre in mind. Individuals may register a complete, precise and easy to use address and share it with full control over their own data in order to get easy access to, and delivery of, goods and services. 

Addressya is a product of Addressya AB -a limited company incorporated in Sweden (2017). Addressya AB. company reg.nr. 559123-1815, (“We”, “Us” and “Our”) has created this privacy policy (“Policy”) in order to explain to you how we collect and process your personal data. Addressya has a Branch in Kigali, Rwanda.

Addressya (“Application”), is designed with the safety of your personal data and integrity in mind. We only use the information we collect about you to be able to provide you with our service and support.

By downloading our Application and agreeing to this Policy, you (individuals) consent to our use of your personal data in accordance with the terms of this Policy.

Why do we collect information from you?

When you download our Application, we ask you to provide us with information in order for us to create a user account for you. For using the Application, you need to provide us with the following information:

1. Your username
2. Phone number
3. Geographic location (automatically retrieved)

You decide yourself if you also want to upload the additional information:

4. Address data (at times automatically retrieved and can be removed)
5. Photograph of you and your location
6. Email address
7. And any other information you choose to include when using the Application.

Only username, telephone number and GPS coordinates are obligatory to create an account. You decide what else to include, and we encourage you to do so, in order to have a more functional profile.

This information allows us to create a personal digital address for you.

What do we use your personal data for?

Any of the information we collect from you, may be used in one of the following ways:

1. To support the sharing of your address, so that you can share it with any person, business or organisation. You decide whom you want to share your address with,
2. To verify your address,
3. To improve our service and the Application (your personal data helps us to more effectively respond to your customer service requests and support needs),
4. To inform our business and development teams for new services and technology development.

How do we protect your personal data?

Every time you log in to the Application we send a onetime security code to the phone number you registered with when signing up for the Application. By doing so, we connect your phone number to the account. In order to secure your data, you should always ensure that your mobile is protected with a password. If not, ensure to log out from your Addressya account.

Sharing with third party partners

We do not sell, trade or rent your personal data to others. You are in charge and choose who you want to share your personal data with. You can, at any time, adjust which individuals; businesses or organisations, are allowed to view or process your personal data, when and for how long.

You can easily change the rights of an individual or organisation to view your personal data in the user interface.

We use Google’s cloud services to store and protect your personal data.

We may share your personal data to third party service providers, which have been selected by us to provide solutions and hosting for our Application. 

Some of the service providers we use are based outside of the EU/EES, which may be considered to lack adequate levels of protection for such data. Only trusted third party service providers will be used.

If we receive a subpoena, warrant or other request or order from legitimate government bodies, agency, court, that seeks data about you relating to the Application, we will make reasonable attempts to direct the requesting party to seek data directly from you.

If we receive a subpoena, warrant or other request or order from legitimate government bodies, agency, court, that seek information from us, regarding our processing of data or other legitimate business interest, we may share your personal data with these authorities in order to safeguard our interests.

We may also share certain personal data to affiliates, partners, or consultants for the purpose of enabling them to provide services to us or for evaluation of the Application. Only trusted affiliates, partners and consultants will be used.

Your rights

You are entitled to once per calendar year, free of charge, by sending a written signed request to us, receive copies of all personal data about you which is processed by Addressya as well as information regarding the purpose of the processing. You can always perform rectification, erasure or blocking of any inaccurate personal data.

In order to exercise any of these rights, please contact us by using the email privacy@addressya.com, stating your username and your contact information.

How long do we store your personal data?

We will not process your personal data for a longer period than necessary in order to fulfill the purposes of the processing (for the purpose of providing you with a precise, complete and easy to use access), unless required by law or in order to protect our legal interests.

You can always decide to delete your profile and account. When doing so, we will without undue delay erase your account, stop the processing of your personal data and delete all personal information we stored about you.

Changing our policy

As we decide to develop our Application, we might change this Policy. If we change this Policy, we will post the changes on our website and/or in our Application and so that you are always aware of what information we collect and how we use it. If you have any questions regarding this Policy, please contact us at privacy@addressya.com

Last updated: 19th August 2020